The ITES sector differs from the IT
industry in many ways:
The manpower requirement of ITES
industry: It needs graduates and
undergraduates more from general
streams like Arts, Commerce and
Science with soft skills.
The investments requirement per
employee in core infrastructure and
facilities is higher as compared to
that in an IT industry.
24x7 operation as opposed to one/two
shift operation in the IT industry.
The compensation package at entry
level is much smaller compared to
those in the IT sector though there
is ample scope for fast growth.
Recognizing the fact that the ITES
sector will play a vital role in
employment generation, OCAC has offered
one year rent subsidy to BPO units
operating in designated Government
buildings. The scheme is being
administered through the Cell. The Cell
besides running an in house model
programme on Commun-ication skills and
Personality Development evaluates and
organizes training programs through
private companies for graduates in order
to impart soft skills and enhance their
employability through personality
development programmes on a larger