| 4.
STRATEGIES
4.1
E-Governance
4.1.1 E-readiness in Government
Government is convinced that the gap between the rich and the poor, between
the more developed and the less developed, between the urban and rural population
can be bridged by empowering the less privileged sections of society by
providing equality of opportunity to access information and services. To
this end, Government procedures in all Departments shall be re-engineered
to use the ICT tools for attaining speed, transparency and effectiveness
in implementing Government decisions and reaching them to the people. All
the Departments and important administrative set-ups of the Government shall
be connected to the Secretariat Local Area Network (LAN). Computerisation
of District and field level offices of all Departments shall be taken up
expeditiously. Departments connected with important public services and
utilities shall be automated in their functioning and suitable public interface
will be designed to provide the services.
4.1.2 Access to Information
Government information such as various Cabinet Decisions, Forms, Procedures,
Programs, Projects, Schemes, Tenders, Quotation Calls, Notice etc will be
displayed in the State Portal for reference and use by the public. Designated
Information Officers in individual Departments and offices shall be responsible
to provide all information needs to the Government and public.
4.1.3 Citizen Services
Various citizen services such as Payment of Utility Bills like Electricity
Bills, Water & Sewerage Bills, Telephone Bills, Holding Tax, Filing
CST Returns, Exam Fees for School Final, Exam Fees for JEEs, Filing IT Returns,
Registration of birth and death and getting related certificates, getting
various permits and licenses, downloading of Forms and Government Orders
etc will be designed to be made available to the public through State Government
Portal. These services will be available to the public from the information
kiosks.
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4.2
Human Resource Development
4.2.1 E-Literacy
(i). All employees in the Government will be trained on different aspects
of computer usage and its applications. The existing in-house capacities
available with the Information Technology Department will be suitably
augmented by outsourcing the service.
(ii). Recruitment Rules in the Government will be suitably amended to
ensure that future appointments in the Government will require a minimum
entry level of knowledge on computer applications.
(iii). Government employees will be permitted to take up courses on skill
development in the IT related fields leading to award of Diplomas and
Degrees from recognized educational / training institutions. Respective
Departments will reimburse course fees paid by the employee after passing
qualifying examinations and on production of relevant certificates to
the authorities.
(iv). Computer Centres and Kiosks will be extended to the village level
users. Wherever necessary, Village Panchayat offices will be equipped
with a community computer and Internet connectivity. The village level
users will be trained on various aspects of computer usage such as accessing
the Internet, browsing the Government website and availing of e-Services
provided by the Government from time to time.
(v). Use of local language interface in using computers and offering of
e-Services through the State Government website will be made available
to the users for convenience. Government will provide aides at selected
access points to guide citizens with user convenience.
4.2.2 Education & Training
(i). Computer Education at Schools
Starting from the primary school level, all the school children in the
State will be covered under computer training program through appropriate
initiatives. The existing coverage of 400 schools will be suitably extended
in the coming years. English would be in the school curricula from Class-I.
(ii). Teachers’ Training
Training will be imparted to all school teachers on computer usage and
IT applications and special training will be given to teachers-in-charge
of computer education under multiple schemes. Regular training programs
will be held for the teachers to keep their knowledge base at most current
level.
(iii). Networked Universities
and Colleges
All Universities and colleges in the State shall be connected through
a Wide Area Network and with Internet connectivity. Student related services
and facilities such as online education, career counseling, online selections
and interviews etc can be made available through this network.
(iv). Industry friendly
curriculum
Industry friendly curriculum will be devised for all kinds of IT education
and training offered by institutions and training houses in the State
in consultation with experts drawn from Industry and Academica. EDP will
be included in the school and college curricula. This will ensure the
compatibility of the young graduates and professionals to the requirement
of industry and commerce for getting suitable jobs.
(v). IT Manpower Planning
Manpower is the lifeline for sustenance of IT activities in the State.
Therefore, manpower planning for the IT sector shall be done on a continuous
basis. Government will keep a tab on the existing capacities available
with various technical institutions in the State on IT related subjects.
4.2.3 Capacity Building
Senior and middle level officers and executives will undergo necessary
training programs organised through IT Department in the areas of their
interest and intended applications. This will be organized through OCAC.
Services of reputed training organisations in the private sector shall
be outsourced to augment the existing capacities with Government. Junior
executives and official staff shall be given adequate training on various
office automation tools and procedures for use in their day-to-day job.
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4.3
Infrastructure Building
4.3.1 More IT Parks will be established at suitable locations in the State,
preferably in tier-II townships to disperse the IT development uniformly
envisaging local area development. For this, private investments will
be encouraged.
4.3.2 Data Centres will be developed at District levels, connecting offices
of District Collectorates. Varieties of information and primary data related
to the land and people such as income group, health and education status,
land holding and usage, soil characteristics, weather reports, rainfall
data, agricultural produce, business and commerce, consumption of commodities
etc shall be stored in the computers of these data centres for future
reference. Video Conferencing facility will be provided to all District
Collectors so that the District Administration and State Secretariat can
interact at all times. Vital information of the Government and important
establishments may also be stored in a State level Disaster Recovery Centre
in OCAC to safeguard them from possible damage or loss in case of any
natural calamities.
4.3.3 High Speed Data
Corridors
All important IT infrastructure such as the State Secretariat, Infocity,
Fortune Tower, District Data Centres etc will be linked through broad
band connectivity for sharing common server space wherever necessary.
All major Internet Service Providers, National Long Distance Operators
and International Long Distance Operators will be encouraged to set up
their point of Presence (POP) for providing readily available connectivity
to the IT units.
4.3.4 Networking
The Secretariat LAN will be connected to a Statewide Wide Area Network
with adequate connectivity through an Optical Fibre Cable back bone at
District level and VSAT links at Block level, for information interchange
with District and Block Level offices. Video conferencing facilities will
be provided between the State and District administration.
4.3.5 Information Kiosks
Four thousand Information Kiosks will be set up through self-employment
scheme in suitable urban and semi-urban locations in the first phase to
offer access to Government information portal and citizen services. Government
will provide suitable incentives and free training for this important
IT infrastructure in the private sector. A number of e-services targeted
for citizens’ use will keep these kiosks commercially viable.
4.3.6 City Infrastructure
Adequate civic amenities like high quality accommodation, high-class education,
health care facilities, amusement parks, entertainment facilities, public
gardens and lawns, playgrounds, swimming pools, food plazas, gymnasiums,
auditoriums, mini stadiums, children parks etc shall be created in the
State Capital and in tier-II townships. This will create a rich ambience
required for the growth and concentration of IT activities. All Government
Departments will be obliged to allocate 3% of their Annual Budget under
the head ‘IT Budget’ for procurement of hardware and software
and 5% for building up the IT infrastructure by their own initiative or
in conjunction with combined budget allocation of two or more Departments.
4.3.7 Communication Infrastructure
(i). Orissa Statewide Wide Area Network (OSWAN) will be implemented connecting
the Secretariat to the District Head Quarters through broad band connectivity
and from district to blocks through minimum 64 kbps data link. Additional
connectivity to the blocks will be available through a VSAT network.
(ii). Government will
encourage National Long Distance Operators (NLDOs) for building up a robust
fibre optic network in the State connecting District Head Quarters and
major towns.
(iii). Free Right of
Way will be granted by IT Department to ISPs and NLDOs for laying of their
cables in the State against negotiated/agreed upon band width and allied
services to Government for use in the Government Network.
(iv). Government will
encourage private participation for setting up international Fibre Landing
Station at Paradip or Gopalpur Port to make connectivity abundantly available.
4.3.8 IT for Health Sector
(a). Telemedicine facility will be expanded to all hospitals up to the
level of Public Health Centres located in the Block level.
(b). All District hospitals and the Medical Colleges in the State will
be connected through a Wide Area Network / Video conferencing Network
for information interchange and skill sharing.
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4.4
Technology Support
4.4.1 Strategic Alliances with Technology leaders like Microsoft, Oracle,
Sun Micro Systems, IBM etc shall be encouraged in the Government and private
sector. Officers of various Government Departments shall be trained with
skill levels and domain knowledge related to their responsibilities.
4.4.2 Initiatives will be taken to establish national level institutes
in areas like e-governance, e-commerce, networking, multimedia and animation.
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4.5
Community Building
4.5.1 Industry Associations
Government of Orissa shall interact regularly with industry associations
like NASSCOM and CII and various Chambers of Commerce and Industry and
Industry Associations for sharing and forming views and opinions.
4.5.2 An IT Think-Tank
has been informally constituted with members and participants from local
IT industry, Academia and IT users with encouragement from the Government
in IT Department. This group meets to discuss on various policy issues
and gives advisory feed backs.
4.5.3 CIOs’ Forum
is the formal body of Chief Information Officers of the Departments and
Institutions of the State Government, constituting Secretaries/ CEO’s
of Departments and Organisations as members who are the content owners
of the State Portal. Secretary, Information Technology Department is the
Chairman of the Forum. Information content of Government web pages and
their updation are being effected through regular interaction in the Forum.
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State Information Technology Services Board (SITSB) has been constituted
to oversee the ICT sector in the State. This is the apex policy making
body.